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COME RIDE WITH US!
294 Fairgrounds Road
Spindale, NC 28160
828.287.6339 (Main Number/Dispatch)
828.287.6141 (Appointment Line)
800.735.2962 (Hearing Impaired)
OUR STAFF:
Kerry Giles - Director, 828.288.4505 (email)
Anita Hawkins - Administrative Assistant, 828.287.6387 (email)
Jeff Hill - Safety Coordinator, 828.287.6308 (email)
Mark Eitel - Scheduler, 828.287.6153 (email)
Shannon Patrick - Dispatch, 828.287.6339 (email)
Marilee Scruggs - Appointments, 828.287.6141 (email)
Donna Carver - Appointments/Dispatch, 828.287.6142 (email)
Rutherford County Transit was established in 1990 and is a self-funded department within Rutherford County Government. Transit provides services to the following individuals:
1. Medicaid Transportation
2. Individuals over age 60
3. Disabled individuals
4. General Public (fixed route only)
Please see information below on how to qualify for transportation services. Individuals interested in making an appointment can call the Transit appointment line at 287-6141 during the hours of 9:00 am – 4:00 pm, Monday-Friday.
Scheduled routes will run Monday thru Friday between 8AM and 6PM except New Years Day, Martin Luther King Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Veteran's Day, Thanksgiving and the day after, Christmas Day and the working day before and after Christmas.
MISSION STATEMENT
The purpose of Rutherford County Transit is to provide efficient and effective utilization of all available resources in the provision of safe, convenient, and reliable transportation services, and to facilitate mobility choices for all individuals including the elderly, disabled, and clients of human service agencies.
PASSENGER RULES AND PROCEDURES
Passenger Rules and Procedures are listed below. If an individual is a NO SHOW when the driver comes to pick them up, they will be suspended from riding Transit for one month. Cancellations must be made 24 hours in advance or by 6:30 AM on the day of their appointment. Also, all passengers must be ready 90 minutes prior to their appointment time for Transit to pick them up. (Passengers with out-of-county medical trips will be notified of their specific pick up time).
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Download: Passenger Rules and Procedures |
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MEDICAID TRANSPORTATION
In order to qualify to ride Rutherford County Transit, passengers must be approved for Medicaid Transportation through the Department of Social Services at 287-4022. Once approved through DSS, appointments can be made through the Transit Appointment Line at 828.287.6141. If an attendant is required, a Medical Necessity Verification Form must be filled out. The form is below.
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Download: Medical Necessity Verification Form |
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ELDERLY AND DISABLED TRANSPORTATION
Transit has grant funds available to transport individuals over the age of 60 or who have a disability. An application must be filled out (see below) and if they are disabled, a doctor must sign the application. Currently, applicants are allowed two trips per month for free under this service. The number of trips per month is subject to change based on program funding.
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Download: Elderly and Disabled Transportation Assistance Program Application |
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OUT-OF-COUNTY MEDICAL TRANSPORTATION
Due to rising fuel prices, Rutherford County Transit will require all out-of-town medical visits be made between 9:00 am -12:00 pm. Transit will also be going to the cities listed below only on the following days:
Shelby: Monday, Tuesday, Wednesday, Thursday
Asheville/Hendersonville: Monday and Thursday
Columbus: Monday and Thursday
Charlotte: Tuesday and Wednesday
Gastonia: Tuesday and Wednesday
Mooresville: Tuesday
Kings Mountain: Wednesday
Spartanburg: Wednesday
Hickory/Morganton: Monday
Winston-Salem: Tuesday
Durham/Chapel Hill: Thursday
It is imperative that passengers inform Transit if anyone will be traveling with them. There are a limited number of seats available on each van. Additional passengers must be approved for medical reasons.
General requests to use this new shuttle service for non-medical appointments will be reviewed on a case-by-case basis for a fee.
DEVIATED FIXED ROUTE TRANSPORTATION
Transit's Deviated Fixed Route, known as TARC, runs through Rutherfordton, Spindale and Forest City on a set schedule. The route runs from 8:00 AM - 5:40 PM. The set times and locations are below. FARE IS ONLY $1.00 TO RIDE. Deviations can be made up to 1/2 mile from a set bus stop. Stops may also be made along the route as long as it is a safe location for the bus to stop. Also, for driver and passenger safety, deviations will not be allowed that require the bus to make a back up maneuver.
Please call 828-288-1830 if you need to request a deviation. Also, monthly passes are available for $32.00.
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Download: Fixed Route Schedule |
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Download: Customer Service Survey |
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TRANSIT ADVISORY BOARD
Quarterly Meeting Dates: Third Friday of the month (February, May, August and November). 2012 Dates are: February 17, 2012 - May 18, 2012 - August 17, 2012 - November 16, 2012.
Location: Transit Office @ 294 Fairgrounds Road, Spindale, NC 28160
Time: 10:00 a.m.
These meetings are open to the public and public comments will be allowed at the start of each meeting. Public comments are limited to three minutes per person.
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Download: Transit Commercial |
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Download: Title VI Protection & Complaint Procedure |
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EMPLOYMENT APPLICATION
All safety sensitive positions will be subject to a pre-employment drug test, as well as, ongoing random drug and alcohol tests while employed at Rutherford County Transit.
Main Employment Application
