The mission of the Rutherford County Revenue Department is to fairly and effectively administer the tax laws governing our county and to instill the highest degree of public confidence in our integrity and reliability by providing prompt, accurate and courteous service while promoting compliance with state and local tax laws.
Customer service comes first. Conduct business in a courteous, dependable and professional manner.
Extend cooperation and assistance to fellow public servants. Strive to earn respect for ourselves and elevate the public perception of all county employees.
Educate taxpayers on their responsibilities and rights under the North Carolina General Statutes. Provide an equal and meaningful opportunity for taxpayers to be heard.
Make wise and prudent use of all our resources. Improve service through effective use of technology and our resources.
Encourage personal and professional growth. Recognize the achievements of employees.
Explore and implement leadership styles that encourage teamwork. Foster a work atmosphere that builds on team strengths while encouraging individual initiative.
Communicate with coworkers in an open, honest and courteous manner.