Social Services

Welcome to Rutherford County Department of Social Services

Learn how to make an Adult Protective Service Report or Child Protective Service Report

“This program is designed to help alleviate heating emergencies during the winter months and cooling emergencies during the summer months,” said North Carolina Division of Social Services Director Wayne Black. “Assistance can prevent health and safety impacts from these emergencies.”

To email Medicaid verifications click here or email:

 Apply for our Energy Programs - CIP and LIEAP  click here

Find the latest Rutherford County information, updates, and resources at

DSS Resources - Web link and Program Information - English

A household is in a crisis if it is experiencing or is in danger of experiencing a life-threatening or health related emergency and sufficient and appropriate assistance is not available from any other source.

DSS Resources - Web link and Program Information - Spanish

Apply for Benefits through ePass - Learn More

Behind on your Rent and Utilities? The HOPE Program can help (click the links below)
HOPE Applicant FAQs
HOPE FAQs for Utility Providers
HOPE Landlords FAQs
HOPE Program Overview

Car Seat Safety for Kids:

Recognizing and responding to suspicions of child maltreatment web based training
Volunteers and professionals working with children click here to learn more and take this self-paced training

DSS Sign - 4

Mailing Address:
Post Office Box 242             
Spindale, North Carolina  28160

Physical Address: 
389 Fairground Road
Spindale, North Carolina 28160

Phone: 828-287-6165
Fax:      828-288-4045

Office Hours:  Monday-Friday 8:30 am - 5:00 pm

Core Values

Our Mission:
To support, protect, and enhance the quality of life in Rutherford County by partnering with families and the community to provide needed services and meaningful opportunities for our citizens.

Director’s Message
Welcome to Rutherford County Department of Social Services.  As you explore this website, you will hopefully find answers to many of your questions about our agency and its services.  We are committed to providing our citizens the services they need in the most efficient and effective manner possible.  I invite you to take a look at our Mission Statement, Vision Statement, and Core Values by clicking on the link below.  Our staff continually focuses on how service delivery can be improved and welcomes your comments and concerns, so feel free to contact our office at any time by phone or through any e-mail address that you find on this website.

Social Services Director
Dee Hunt

Director Dee Hunt